To request the release of a character name that is already in use, please contact our customer support team here and do each of the following:
Customer Support cannot reserve a name for your use if you do not have the required two (2) Name Change Vouchers (per character), at the time of your request. The Customer Support team cannot guarantee that a name will be available. This is to cover the original owner of the name and to change your own character's name.Ĭustomer Support will not release “inactive” names to be used for potential “new characters” nor will they be swapped, for free, on existing low-level characters. This is only available to existing characters on your account.
Please be aware that we will only release the name(s) in question if you supply two (2) Name Change Vouchers (per name being changed). We may also take into consideration other factors that affect the eligibility of a name.The account has been inactive for a long enough time.
We will consider releasing the character name of an account under the following conditions:
